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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Jones

Michelle Jones

July 3, 2025

5  out of  5
rating by Michelle Jones
"Stacey really help me to save money on my care insurance. I switched from Allstate to State Farm because of her. I went from paying $338.44 to $172.00. Thanks Stacey!"
We responded:
"Thank you, Michelle! I'm happy to hear that Stacey was able to assist you in saving money on your insurance. It's great to know that you found value in switching to State Farm. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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tanya bramble

July 2, 2025

5  out of  5
rating by tanya bramble
"Was with another company for 19 years and due to the astronomical rate increase we decided to get quotes elsewhere. I got in touch with Luke and he made the quote and then the transition absolutely seamless! He is a Rockstar for sure. He gave me tips to save and suggestions to make sure my family is taken care of should there be a need. Thanks, Luke! Here's to the next 19 years with State Farm!"
We responded:
"Thank you for your review, Tanya! I'm happy to hear that Luke made your transition smooth and provided valuable tips for your family's needs. We're grateful to have you with us and look forward to many more years together. Let us know if there's anything else we can do for you!"
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Inger Boone

July 2, 2025

5  out of  5
rating by Inger Boone
"I just finished speaking with Joely about updating my car insurance. She was polite, efficient, and friendly. The call took less than 10 minutes to handle my request. Everyone should look for employees like Joely!!!"
We responded:
"Hi, Inger! Thanks so much for your review. I’m really glad to hear Joely took great care of you—she’s a fantastic part of our team. If there’s ever anything you need, we’re always here to help."
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Steven Rodríguez

July 1, 2025

5  out of  5
rating by Steven Rodríguez
"Luke was a amazing representative thanks for all the help"
We responded:
"Thank you, Steven! I'm happy to hear that Luke provided you with excellent assistance. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Jorna Marte

July 1, 2025

5  out of  5
rating by Jorna Marte
"Very good customer service and very helpful with everything I asked for ."
We responded:
"We’re grateful for your kind words, Jorna! It’s wonderful to hear that our team provided helpful and attentive support for all your questions. Your feedback encourages us to keep delivering quality assistance. Thank you for choosing us!"
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Alberto Padilla

June 30, 2025

5  out of  5
rating by Alberto Padilla
"Debbie was very professional you did my paperwork with no problem in and out"
We responded:
"Thank you, Alberto! I'm happy to hear that Debbie provided you with such efficient and professional service. We strive to make every visit smooth and hassle-free. If there's anything else we can assist you with, feel free to reach out!"
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Jason McCann

June 30, 2025

5  out of  5
rating by Jason McCann
"Stacey was very helpful and informative! I was very pleased. She explained everything fully and was very helpful"
We responded:
"Thank you, Jason! I'm happy to hear that Stacey was able to assist you so effectively and provide the information you needed. Our team is dedicated to making sure you have a great experience. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of krishna harohalli

krishna harohalli

June 28, 2025

5  out of  5
rating by krishna harohalli
"Liz was very helpful and crystal clear in explaining the coverage and discounts for both home and Auto Policy Five Star Employee 😉"
We responded:
"Thank you for your review, Krishna! I'm happy to hear that Liz provided clear and helpful explanations for your policy coverage and discounts. We appreciate your feedback and are always here to assist with any questions you may have. Thanks for choosing us!"
Profile photo of Fernando A Quezada

Fernando A Quezada

June 27, 2025

5  out of  5
rating by Fernando A Quezada
"Responsive and open to help me understand the changes in the account, great service"
We responded:
"Thank you for your review, Fernando! I'm happy to know that you found our service responsive and helpful. Our office is always here to assist with any questions or changes you may have. Let us know if there's anything else we can do for you!"
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Carmen Ramirez

June 27, 2025

5  out of  5
rating by Carmen Ramirez
"Joely. Help my a lot today"
We responded:
"Thank you, Carmen! I'm happy to hear that Joely was able to assist you effectively today. Our team is dedicated to providing excellent service, and it's great to know we're meeting your needs. Let us know if there's anything else we can do for you!"
Profile photo of Margarita Vargas

Margarita Vargas

June 24, 2025

3  out of  5
rating by Margarita Vargas
"Price increase too frequently"
We responded:
"Thank you so much for your feedback, Margarita! I completely understand how frustrating rate increases can feel. While pricing changes aren’t something our agency controls, they’re often influenced by a variety of factors. We’re always happy to review your coverage and talk through any options that might be a better fit. Please don’t hesitate to reach out—we’re here to help."
Profile photo of Joseph Kunz

Joseph Kunz

June 23, 2025

5  out of  5
rating by Joseph Kunz
"Debbie was excellent. Always a great experience with this office"
We responded:
"Thank you for your review, Joseph! I'm happy to hear that Debbie provided you with an excellent experience. Our office is dedicated to ensuring you always have a great experience with us. Let us know if there's anything else we can assist you with!"
Profile photo of Liza M

Liza M

June 19, 2025

5  out of  5
rating by Liza M
"I’ve been with Brian Cover State Farm for 9 years. Thanks Joely for making my policy change fast and easy"
We responded:
"Thank you, Liza! I'm happy to hear that Joely made your policy change quick and simple. We appreciate your loyalty over the past 9 years. If there's anything else we can do for you, just let us know!"
Profile photo of Beatrice Nelson

Beatrice Nelson

June 19, 2025

5  out of  5
rating by Beatrice Nelson
"Ms Debbie was very helpful and kind i give her 5 stars good customer service👍🏾"
We responded:
"Thank you so much for the wonderful review, Beatrice! We’re so glad to hear that the team was helpful and kind during your experience. We truly value your support and appreciate you taking the time to share your feedback!"
Profile photo of Ryan Dahlman

Ryan Dahlman

June 18, 2025

5  out of  5
rating by Ryan Dahlman
"It was a great conversation with Liz. She answered most of my questions without me even having to ask them, she was very prepared for the conversation. And we were able to adjust some of my insurance needs."
We responded:
"Thank you for your review, Ryan! I'm happy to hear that Liz was able to assist you so effectively and that your insurance needs were adjusted smoothly. We appreciate your feedback and are here if you need anything else!"
Profile photo of Epic Soundz

Epic Soundz

June 17, 2025

5  out of  5
rating by Epic Soundz
"Joely is very professional and attentive when it comes to the customer. She came up with a insurance policy within minutes that I was comfortable with and could afford...all I had to do was give her my info and she handled the rest. She is definitely an great employee with an upbeat vibe and a asset to the company...thank you joely for your help"
We responded:
"Hey, Epic Soundz! Thanks so much for letting us know Joely was able to help you find an auto insurance policy that felt like a good fit. Her attention to detail and friendly approach make her a real standout on our team. It means a lot to hear that she made the process easy and comfortable for you. We appreciate you taking the time to recognize her work and look forward to being here whenever you need us!"
Profile photo of Billy Diana Jr

Billy Diana Jr

June 17, 2025

5  out of  5
rating by Billy Diana Jr
"Service was awesome. Really took the time to break everything down for me. Thank you Joely."
We responded:
"Thank you, Billy! I'm happy to hear that Joely provided you with such detailed service. We appreciate your feedback and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Zach

Zach

June 11, 2025

5  out of  5
rating by Zach
"I called the Cover Agency this afternoon with some questions about my policies, and Joely provided outstanding support. She went above and beyond by thoughtfully comparing different scenarios and clearly explaining my options, making it easy for me to make an informed decision. Joely’s professionalism, patience, and clarity were truly exceptional—I can’t recommend her highly enough!"
We responded:
"Thank you for your review, Zach. I'm delighted to hear that Joely provided such exceptional support and clarity in addressing your questions. Her dedication to helping our customers make informed decisions is something we truly value. If there's anything else you need, feel free to reach out anytime!"
Profile photo of Sllab Kcoc

Sllab Kcoc

June 11, 2025

5  out of  5
rating by Sllab Kcoc
"Debbie was very helpful and explain everything thoroughly"
We responded:
"Thank you, Sllab, for sharing your experience! I'm happy to hear that Debbie was able to assist you effectively and provide clear explanations. We’re always here to help with any of your insurance needs!"
Profile photo of Svetlana Shakh

Svetlana Shakh

June 9, 2025

5  out of  5
rating by Svetlana Shakh
"Explained everything so clearly, so helpful."
We responded:
"Thank you for your review, Svetlana! I'm happy to know that the explanations were clear and helpful for you. If you have any more questions or need any other assistance, feel free to reach out. We’re here to help!"
Profile photo of Larry Irwin

Larry Irwin

June 6, 2025

5  out of  5
rating by Larry Irwin
"I rarely sign on to these services because of my limited computer knowledge but, It was a great pleasure talking with Stacey Martin. A real person that knows her job and how to relate to a customer having a problem. Thank you Stacey for your help."
We responded:
"Thank you, Larry! I'm happy to hear that Stacey was able to assist you so effectively. Our team is dedicated to providing knowledgeable and personable service, and it's wonderful to know Stacey made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Margaret Magasich

Margaret Magasich

June 6, 2025

5  out of  5
rating by Margaret Magasich
"Debbie was very friendly and is always very helpful when I call. A pleasure to work with."
We responded:
"Thank you, Margaret! I'm delighted to hear that Debbie has been friendly and helpful during your interactions. We truly appreciate your feedback and are here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Tyeasha Smith

Tyeasha Smith

June 6, 2025

5  out of  5
rating by Tyeasha Smith
"Good morning I had the pleasure in having Luke as my team member he was awesome in helping me get coverage and making sure everything went wonderful for me. I think he is a great asset to your team making new members feel comfortable during the change over l am please to do business with him."
We responded:
"Thank you for your review, Tyeasha! I'm happy to hear that Luke made your experience smooth and comfortable. He truly is a valuable part of our team. We're grateful to have you with us and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Chris Bush

Chris Bush

June 4, 2025

5  out of  5
rating by Chris Bush
"Kallie is always professional, knowledgeable and willing to get me answers that I need in a timely fashion. She is an asset to your office. Excellent customer service skills!"
We responded:
"Thank you, Chris! I'm happy to hear that Kallie has been providing you with excellent service. Her professionalism and dedication are truly valued in our office. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Helen McCarroll

Helen McCarroll

May 30, 2025

5  out of  5
rating by Helen McCarroll
"Debbie Bounds did an excellent job.she was very helpful in helping me with my questions and assisting with the document I needed. Thanks Debbie."
We responded:
"Thank you, Helen! I'm happy to hear that Debbie was able to assist you with your questions and the document you needed. We appreciate your feedback and are always here to help with any future needs. Thanks for choosing us!"