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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Lu

May 15, 2025

5  out of  5
rating by Joe Lu
"Brian Cover-State Farm insurance Agent is great company. Its staff, kevin is incredible. He’s patience and reliable. Thanks a lot for him."
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Elizabeth Jeandell

May 15, 2025

5  out of  5
rating by Elizabeth Jeandell
"Luke answered every question with professionalism, got me the best possible rate, and was very kind and courteous. Im so glad to be insured with such an amazing agent!!"
We responded:
"Thank you, Elizabeth! I’m happy to hear that the team was able to assist you with professionalism and kindness. It’s great to know you feel confident with your insurance. If you have any more questions or need anything else, please don’t hesitate to reach out."
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J Eazy

May 14, 2025

5  out of  5
rating by J Eazy
"Just got of the phone with a lady named Natasha and she really helped me out . I was frustrated out of my mind dealing with a whole other insurance company . Natasha definitely calmed me down and is very knowledgeable and helpful with my current situation. She broke down everything and had an answer for every question. I dealt with State Farm before and was sworn to never comeback . I’m very thankful for her help . Now I can put my mind at ease knowing that Natasha helped me out and got me covered."
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henry walker

May 14, 2025

5  out of  5
rating by henry walker
"Luke was very helpful and very polite on the phone will deal with you people again"
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William M

May 12, 2025

5  out of  5
rating by William M
"Worked with Celeste today, she’s a great person very pleasant and knowledgeable and had all the information I needed to move forward. Thanks Celeste"
We responded:
"Thank you, William, for sharing your experience! I'm glad to hear that Celeste was able to assist you with all the information you needed. Her pleasant and knowledgeable approach truly makes a difference. If you have any more questions or need further assistance, feel free to reach out to our office."
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Melissa Valdes

May 9, 2025

5  out of  5
rating by Melissa Valdes
"Tim Brown was super helpful and communicative. He made switching my insurance a breeze!"
We responded:
"Thank you, Melissa! I'm happy to hear that Tim was able to assist you so effectively. Making the switch to our insurance should always be a smooth process, and I'm glad Tim made it easy for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Shakirah Jordan-Prophet

May 8, 2025

5  out of  5
rating by Shakirah Jordan-Prophet
"Every agent that I have spoken with are always very helpful and very patient and goes over all information fully, until you have a good understanding of everything! Today Debbie helped me and she was quick and very knowledgeable."
We responded:
"Thank you for the fantastic feedback, Shakirah! We are elated to hear that our team provided you with helpful and patient service, ensuring you fully understood all the information. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Abdulshakur Holland

May 6, 2025

5  out of  5
rating by Abdulshakur Holland
"Luke assisted me above and beyond"
We responded:
"Thank you, Abdulshakur, for sharing your experience! I'm happy to hear that Luke went above and beyond in assisting you. We're always here to help with any of your insurance needs!"
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Owen Ramos

May 1, 2025

5  out of  5
rating by Owen Ramos
"Very happy with the quick response on a problem with my payment was able to help me before a cancellation thanks joely for the help"
We responded:
"Thank you, Owen, for sharing your experience! I'm glad Joely was able to assist you promptly with your payment issue and prevent any cancellation. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Maneco Porto

May 1, 2025

5  out of  5
rating by Maneco Porto
"Joely buena empleada buena atencion"
We responded:
"¡Gracias, Maneco, por compartir tu experiencia! Nos alegra saber que Joely te brindó una atención tan buena. Estamos aquí para ayudarte con cualquier necesidad futura. ¡Que tengas un excelente día!"
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Jennifer _

May 1, 2025

5  out of  5
rating by Jennifer _
"Thank you so much! Joely, you were very polite and professional."
We responded:
"Thank you, Jennifer! I'm happy to know that Joely's politeness and professionalism made a positive impact. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Rich Schwegler

May 1, 2025

5  out of  5
rating by Rich Schwegler
"Celeste was exceptional."
We responded:
"Thank you, Rich, for your feedback! I'm glad to hear that Celeste provided exceptional service. Our team is here to assist with any future needs or questions you may have."
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Karen Krensky-Day

April 30, 2025

5  out of  5
rating by Karen Krensky-Day
"Debbie was very patient with all my questions. I had a lot of them! I now understand what I have. I’m hoping that once the accident I had is three years old that my insurance will drop. But at least I know the coverage I have Is enough. Thanks to Debbie. She really helped me out."
We responded:
"Thank you, Karen, for sharing your experience! I'm glad to hear that Debbie was able to assist you with all your questions and provide clarity on your coverage. If you have any more questions or need further assistance, let us know!"
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CHARLISTON AYRES

April 30, 2025

5  out of  5
rating by CHARLISTON AYRES
"Excellent service in both English and Spanish. Top 10 team, Joely among the other people whose names I don't remember are always willing to help and provide solutions quickly, Congratulations!"
We responded:
"Charliston, We've attempted in multiples ways to address your concerns by other means of communication prior to your posting of this review. My office made multiple attempts to contact you regarding documents that were needed to prevent a change in coverages to meet Pennsylvania Auto Insurance requirements. My office did not receive any response from you until months later when your bill was impacted. We have been transparent with communications and patient in discussing policy and procedures but have reached an impasse. "
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La'vette Reeves

April 30, 2025

5  out of  5
rating by La'vette Reeves
"Stacey Martin was great. When I called wasn't to sure because it just seems to never be good. We'll today i was wrong. Thank you appreciate u. SAVINGS!"
We responded:
"I'm happy to hear that Stacey made a positive impression during your call, La'vette! It's wonderful to know that your experience was a pleasant surprise. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing us!"
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rah williard

April 29, 2025

5  out of  5
rating by rah williard
"I first reached out to Luke via email to purchase renters insurance as per my lease requirements. We spoke several times before finalizing the paperwork on 4/28/25. Prior to finalizing the paperwork. We reached out to the manager’s office for clarification on the amount needed for personal liability; The secretary was RUDE!!!. I expected this behavior, however, Luke did not. Once he received a power point she referenced in conversation Luke new the declaration was correct. The next day 4/29 after submitting the information to the manager; it was stated the policy was incorrect and we needed to add property damage for 100,000. The manager at first refused to speak with him or me. The rudeness he experienced for my sake cannot not be explained. I do know “Acts of kindness” leave a lasting impression. Luke went above and beyond to ensure my policy met the conditions of my lease; even though the management company gave him a hard time. We were determined to get an answer. If I shared the text message of sarcasm I received you would understand. In-spite of this we later learned they, themselves did not understood what liability insurance covered. To Luke I say thank you for sharing in my pain for the day. I pray your continued success. Stay kind don’t get led astray. Thank you Ms. Rashaun Williams State Farm Customer"
We responded:
"Thank you, Ms. Williams, for sharing your experience. I'm glad Luke was able to assist you through the challenges and ensure your policy met your lease requirements. It's unfortunate to hear about the difficulties you faced with the management company, but I'm grateful Luke was there to support you. Your kind words about his dedication and kindness are truly appreciated. If you need any further assistance or have questions in the future, please don't hesitate to reach out to our office."
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Jacklyn Costello

April 29, 2025

5  out of  5
rating by Jacklyn Costello
"Stacey Martin took really great care of me and took the time to explain my renters insurance. GREAT CUSTOMER SERVICE AND PROFESSIONALISM!! I highly recommend State Farm to all my friends and family."
We responded:
"Thank you, Jacklyn, for your wonderful feedback! I'm happy to hear that Stacey provided you with excellent service and took the time to explain your insurance. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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John James

April 28, 2025

5  out of  5
rating by John James
"It was a pleasure working with Stacey she was very knowledgeable and helpful she was patient with me and I would recommend her to everybody"
We responded:
"Thank you, John, for sharing your experience! I'm glad Stacey was able to assist you with her knowledge and patience. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Corrie Werkheiser

April 28, 2025

5  out of  5
rating by Corrie Werkheiser
"I spent hours this morning getting different quotes online for renters insurance. Just as I felt a headache coming on I received a phone call from Stacy Martin from StateFarm! She made everything so simple for me. Very pleasant lady to talk to. Jake from StateFarm better watch out….Stacy from StateFarm has a nice ring to it!!"
We responded:
"Thank you, Corrie, for sharing your experience! I'm happy to hear that Stacy was able to make the process simple and enjoyable for you. We appreciate your kind words about her service. If you have any further questions, feel free to reach out to our office anytime."
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Tyrone Hawkins SR

April 28, 2025

5  out of  5
rating by Tyrone Hawkins SR
"I had a pleasure talking to Ms Stacey today she's a wonderful person I mean awesome excellent job I can wish I could give her 10 Stars ⭐⭐💯⭐⭐"
We responded:
"Hey, Tyrone! It makes my day hearing how much you enjoyed working with Stacey and how much of an impact she made during your conversation. She truly cares about our customers, and your words mean a lot to all of us. Thank you for your support!"
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louis sanchez

April 26, 2025

5  out of  5
rating by louis sanchez
"Great service"
We responded:
"Thank you, Louis, for your positive feedback! I'm happy to know you received great service. If you have any questions or need further assistance, feel free to reach out."
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Marilyn Bowers

April 25, 2025

5  out of  5
rating by Marilyn Bowers
"I would like to say your employees. Really help out today was absolutely awesome now I'm a part of State Farm thank you all. 😊"
We responded:
"Thank you, Marilyn! I'm so happy to hear that our team was able to assist you and make your experience with us awesome. Welcome to the State Farm family! If you ever have any questions or need further assistance, feel free to reach out. 😊"
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Jose I Espinoza

April 24, 2025

5  out of  5
rating by Jose I Espinoza
"I have to say it is great to know that someone like Debby is looking after their customers not just a job. Thank you Debby for your support and your Help! You’re 10 out 10. I would definitely recommend this place."
We responded:
"Thank you, Jose, for your wonderful feedback! I'm delighted to hear that Debby has been so supportive and helpful. Her dedication to our customers truly makes a difference. We appreciate your recommendation and are here for any of your insurance needs!"
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Judy Flynn

April 24, 2025

5  out of  5
rating by Judy Flynn
"Ryan was on point. Was extremely professional answered all our questions and did a heck of a job as you can see we’re changing agents so if you need any further information from us, please let us know. Thank you, Judy Flynn"
We responded:
"Thank you, Judy! I'm glad to hear that Ryan provided such professional service and answered all your questions. It's wonderful to know you're making the switch to our office. If you need any further information or assistance, please feel free to reach out. "
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Mary Ferrell

April 24, 2025

5  out of  5
rating by Mary Ferrell
"Luke was very professional and nice. He answered all my questions and concerns and was very patient with me. He helped me get good coverages at great prices."
We responded:
"Thank you, Mary, for sharing your experience! I'm happy to hear that Luke was able to assist you with professionalism and patience. It's wonderful that he helped you find the right coverages at great prices. If you have any more questions, feel free to reach out to our office anytime!"