Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liza M

Liza M

June 19, 2025

5  out of  5
rating by Liza M
"I’ve been with Brian Cover State Farm for 9 years. Thanks Joely for making my policy change fast and easy"
We responded:
"Thank you, Liza! I'm happy to hear that Joely made your policy change quick and simple. We appreciate your loyalty over the past 9 years. If there's anything else we can do for you, just let us know!"
Profile photo of Beatrice Nelson

Beatrice Nelson

June 19, 2025

5  out of  5
rating by Beatrice Nelson
"Ms Debbie was very helpful and kind i give her 5 stars good customer service👍🏾"
We responded:
"Thank you so much for the wonderful review, Beatrice! We’re so glad to hear that the team was helpful and kind during your experience. We truly value your support and appreciate you taking the time to share your feedback!"
Profile photo of Ryan Dahlman

Ryan Dahlman

June 18, 2025

5  out of  5
rating by Ryan Dahlman
"It was a great conversation with Liz. She answered most of my questions without me even having to ask them, she was very prepared for the conversation. And we were able to adjust some of my insurance needs."
We responded:
"Thank you for your review, Ryan! I'm happy to hear that Liz was able to assist you so effectively and that your insurance needs were adjusted smoothly. We appreciate your feedback and are here if you need anything else!"
Profile photo of Epic Soundz

Epic Soundz

June 17, 2025

5  out of  5
rating by Epic Soundz
"Joely is very professional and attentive when it comes to the customer. She came up with a insurance policy within minutes that I was comfortable with and could afford...all I had to do was give her my info and she handled the rest. She is definitely an great employee with an upbeat vibe and a asset to the company...thank you joely for your help"
Profile photo of Billy Diana Jr

Billy Diana Jr

June 17, 2025

5  out of  5
rating by Billy Diana Jr
"Service was awesome. Really took the time to break everything down for me. Thank you Joely."
We responded:
"Thank you, Billy! I'm happy to hear that Joely provided you with such detailed service. We appreciate your feedback and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Zach

Zach

June 11, 2025

5  out of  5
rating by Zach
"I called the Cover Agency this afternoon with some questions about my policies, and Joely provided outstanding support. She went above and beyond by thoughtfully comparing different scenarios and clearly explaining my options, making it easy for me to make an informed decision. Joely’s professionalism, patience, and clarity were truly exceptional—I can’t recommend her highly enough!"
We responded:
"Thank you for your review, Zach. I'm delighted to hear that Joely provided such exceptional support and clarity in addressing your questions. Her dedication to helping our customers make informed decisions is something we truly value. If there's anything else you need, feel free to reach out anytime!"
Profile photo of Sllab Kcoc

Sllab Kcoc

June 11, 2025

5  out of  5
rating by Sllab Kcoc
"Debbie was very helpful and explain everything thoroughly"
We responded:
"Thank you, Sllab, for sharing your experience! I'm happy to hear that Debbie was able to assist you effectively and provide clear explanations. We’re always here to help with any of your insurance needs!"
Profile photo of Svetlana Shakh

Svetlana Shakh

June 9, 2025

5  out of  5
rating by Svetlana Shakh
"Explained everything so clearly, so helpful."
We responded:
"Thank you for your review, Svetlana! I'm happy to know that the explanations were clear and helpful for you. If you have any more questions or need any other assistance, feel free to reach out. We’re here to help!"
Profile photo of Larry Irwin

Larry Irwin

June 6, 2025

5  out of  5
rating by Larry Irwin
"I rarely sign on to these services because of my limited computer knowledge but, It was a great pleasure talking with Stacey Martin. A real person that knows her job and how to relate to a customer having a problem. Thank you Stacey for your help."
We responded:
"Thank you, Larry! I'm happy to hear that Stacey was able to assist you so effectively. Our team is dedicated to providing knowledgeable and personable service, and it's wonderful to know Stacey made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Margaret Magasich

Margaret Magasich

June 6, 2025

5  out of  5
rating by Margaret Magasich
"Debbie was very friendly and is always very helpful when I call. A pleasure to work with."
We responded:
"Thank you, Margaret! I'm delighted to hear that Debbie has been friendly and helpful during your interactions. We truly appreciate your feedback and are here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Tyeasha Smith

Tyeasha Smith

June 6, 2025

5  out of  5
rating by Tyeasha Smith
"Good morning I had the pleasure in having Luke as my team member he was awesome in helping me get coverage and making sure everything went wonderful for me. I think he is a great asset to your team making new members feel comfortable during the change over l am please to do business with him."
We responded:
"Thank you for your review, Tyeasha! I'm happy to hear that Luke made your experience smooth and comfortable. He truly is a valuable part of our team. We're grateful to have you with us and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Chris Bush

Chris Bush

June 4, 2025

5  out of  5
rating by Chris Bush
"Kallie is always professional, knowledgeable and willing to get me answers that I need in a timely fashion. She is an asset to your office. Excellent customer service skills!"
We responded:
"Thank you, Chris! I'm happy to hear that Kallie has been providing you with excellent service. Her professionalism and dedication are truly valued in our office. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Helen McCarroll

Helen McCarroll

May 30, 2025

5  out of  5
rating by Helen McCarroll
"Debbie Bounds did an excellent job.she was very helpful in helping me with my questions and assisting with the document I needed. Thanks Debbie."
We responded:
"Thank you, Helen! I'm happy to hear that Debbie was able to assist you with your questions and the document you needed. We appreciate your feedback and are always here to help with any future needs. Thanks for choosing us!"
Profile photo of Kelsie Ward

Kelsie Ward

May 30, 2025

5  out of  5
rating by Kelsie Ward
"Bradley was responsive and guided my claim through the process quickly! I’m very thankful for him!"
We responded:
"Thank you for your review, Kelsie! I'm happy to hear that Bradley was able to assist you efficiently with your claim. We appreciate your kind words and are grateful for your trust in our office. If you need anything else, feel free to reach out!"
Profile photo of VICTOR COTTO

VICTOR COTTO

May 29, 2025

5  out of  5
rating by VICTOR COTTO
"Had privilege of getting insurance from Brain and his crew. It was the most easy going and must gratifying interaction. They gave me a quote and back it up too it's fullest. Very happy with the out come especially since the money is staying in my pockets. I recommend this group 1000%. Shots out to Luke our agent you rock man. Thank you."
We responded:
"Victor, thank you for sharing your experience with us! I'm glad to hear that the process was smooth and satisfying for you. It's wonderful that Luke and the team provided a quote that met your expectations and helped you save money. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Anthony McBride

Anthony McBride

May 28, 2025

5  out of  5
rating by Anthony McBride
"Thank you Bradley, you was very helpful, professional and very knowledgeable about my insurance policy, I understand every aspect of my policy, Thank you so much. Have a great day!"
We responded:
"Thank you, Anthony, for sharing your experience! I'm glad to hear that Bradley was able to assist you effectively and provide clarity on your insurance policy. Your satisfaction is important to us. If you have any more questions or need further assistance, feel free to reach out. Have a wonderful day!"
Profile photo of Brian Betts

Brian Betts

May 28, 2025

5  out of  5
rating by Brian Betts
"Received a call from State Farm. When I called back I spoke to Bradley. He was very helpful and we were able to update my account and get me into a very reasonable renters insurance that we added to my policy"
We responded:
"Thank you, Brian, for sharing your experience! I'm glad to hear that Bradley was able to assist you effectively and help update your account. It's wonderful that you found an insurance option that suits your needs. If you need further assistance, feel free to reach out to our office."
Profile photo of Joseph Amuti

Joseph Amuti

May 22, 2025

5  out of  5
rating by Joseph Amuti
"Celeste was incredibly helpful, professional, and attentive throughout the entire process. She made everything from setting up my policy to answering my questions and handling payments smooth and stress-free. Her knowledge and friendly attitude made a big difference, and I truly appreciated her support."
We responded:
"Thank you, Joseph, for sharing your experience! I'm glad to hear that Celeste was able to assist you with such professionalism and care. Her dedication to making the process smooth and stress-free is truly valued. If you have any more questions or need further assistance, please feel free to reach out."
Profile photo of Nimesh Patel

Nimesh Patel

May 20, 2025

5  out of  5
rating by Nimesh Patel
"Kevin was great helping me add my new teenage driver to my auto policy. He answered all my questions and concerns."
We responded:
"Thank you, Nimesh, for sharing your experience! I'm happy to hear that Kevin was able to assist you with adding your new teenage driver to your policy. It's wonderful that he addressed all your questions and concerns. If you need any more assistance or have further questions, feel free to reach out to our office."
Profile photo of Joe Lu

Joe Lu

May 15, 2025

5  out of  5
rating by Joe Lu
"Brian Cover-State Farm insurance Agent is great company. Its staff, kevin is incredible. He’s patience and reliable. Thanks a lot for him."
We responded:
"Thank you, Joe, for your wonderful feedback! I'm glad to hear that Kevin has been patient and reliable in assisting you. We appreciate your kind words and are here to help with any future insurance needs or questions you may have."
Profile photo of Elizabeth Jeandell

Elizabeth Jeandell

May 15, 2025

5  out of  5
rating by Elizabeth Jeandell
"Luke answered every question with professionalism, got me the best possible rate, and was very kind and courteous. Im so glad to be insured with such an amazing agent!!"
We responded:
"Thank you, Elizabeth! I’m happy to hear that the team was able to assist you with professionalism and kindness. It’s great to know you feel confident with your insurance. If you have any more questions or need anything else, please don’t hesitate to reach out."
Profile photo of J Eazy

J Eazy

May 14, 2025

5  out of  5
rating by J Eazy
"Just got of the phone with a lady named Natasha and she really helped me out . I was frustrated out of my mind dealing with a whole other insurance company . Natasha definitely calmed me down and is very knowledgeable and helpful with my current situation. She broke down everything and had an answer for every question. I dealt with State Farm before and was sworn to never comeback . I’m very thankful for her help . Now I can put my mind at ease knowing that Natasha helped me out and got me covered."
We responded:
"Thank you for sharing your experience! I'm glad to hear that Natasha was able to assist you and provide the support you needed. It's wonderful to know she could help ease your frustration and answer all your questions. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of henry walker

henry walker

May 14, 2025

5  out of  5
rating by henry walker
"Luke was very helpful and very polite on the phone will deal with you people again"
We responded:
"Thank you, Henry, for sharing your experience! I'm glad to hear that Luke was helpful and polite during your call. We look forward to assisting you again in the future. If you have any questions or need further assistance, feel free to reach out to our office!"
Profile photo of William M

William M

May 12, 2025

5  out of  5
rating by William M
"Worked with Celeste today, she’s a great person very pleasant and knowledgeable and had all the information I needed to move forward. Thanks Celeste"
We responded:
"Thank you, William, for sharing your experience! I'm glad to hear that Celeste was able to assist you with all the information you needed. Her pleasant and knowledgeable approach truly makes a difference. If you have any more questions or need further assistance, feel free to reach out to our office."
Profile photo of Melissa Valdes

Melissa Valdes

May 9, 2025

5  out of  5
rating by Melissa Valdes
"Tim Brown was super helpful and communicative. He made switching my insurance a breeze!"
We responded:
"Thank you, Melissa! I'm happy to hear that Tim was able to assist you so effectively. Making the switch to our insurance should always be a smooth process, and I'm glad Tim made it easy for you. If you have any more questions or need further assistance, feel free to reach out anytime!"