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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Weber

Robert Weber

July 17, 2026

5  out of  5
rating by Robert Weber
"Second Time I delt with Luke from Brian Cover's office he is always very professional and makes the process very easy"
We responded:
"Thank you, Robert, for taking the time to leave us a review! I'm glad to hear that Luke has been consistently professional and made things easy for you. We appreciate your feedback and are here to help with anything else you might need."
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Nezjuwa Robinson

July 15, 2026

5  out of  5
rating by Nezjuwa Robinson
"I called to get something in my contract changed for my lease office and the ladies on the phone were wonderful! They promptly assisted me and actually cared to get what was needed done asap. I greatly appreciate them !!"
We responded:
"Thank you, Nezjuwa! I'm happy to hear that our team was able to assist you promptly and with care. We always aim to provide the best service possible. We're always here if you need anything else!"
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jannette Santiago

July 14, 2026

5  out of  5
rating by jannette Santiago
"Debbie Bounds was very helpful and very polite assisting my husband Luis Gonzalez with insurance payment and adding new vehicle in our policy. We are very thankful and pleased with the phone service.
Janet"
We responded:
"Thank you for your review, Jannette. I'm glad Debbie could help Luis with the insurance payment and updating your policy. We appreciate your feedback on our phone service. Feel free to reach out if you need anything else!"
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tidiane barry

July 14, 2026

5  out of  5
rating by tidiane barry
"Luke, has been a great insurance agent. After having no accidents or tickets, my previous carrier increased my premium by $500, so I decided to switch. Luke was very competitive with his rates and kept following up, so that I was set up with the right coverage. As promised, Luke reached out a couple days before my coverage was due and got me set up in no time!"
We responded:
"Thank you, Tidiane Barry! I'm happy to hear that Luke was able to assist you with competitive rates and ensure you had the right coverage. It's great to know he followed through and made the transition smooth for you. We're here if you need anything else!"
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R L Erwin Jr

July 14, 2026

5  out of  5
rating by R L Erwin Jr
"I asked for Bradley specifically because he is a very cool and kind character. He is very knowledgeable about the products he sells and he delivered the service to me with the utmost professional. Good guys like him are hard to find these days. 👍🏾"
We responded:
"Thank you, R L Erwin Jr! I'm glad to hear that Bradley provided you with such knowledgeable and professional service. We agree, he's a great part of our team. We're happy to have been able to assist you. Feel free to reach out if you need anything else!"
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Leia Correa

July 14, 2026

5  out of  5
rating by Leia Correa
"Luke has been very responsive and very helpful. Just added jewelry coverage to our policy and it was very quick and easy. Thanks Luke!"
We responded:
"Leia, thank you for the awesome review! I'm happy to hear that Luke was able to assist you with adding jewelry coverage smoothly. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Felix Las

July 13, 2026

5  out of  5
rating by Felix Las
"Thanks Luke for setting me up with my insurance easy and fast well appreciated."
We responded:
"Thank you, Felix! I'm glad Luke was able to assist you quickly and efficiently with your insurance setup. We appreciate your feedback and are here if you need anything else!"
Profile photo of R R

R R

July 10, 2026

5  out of  5
rating by R R
"Great working with Luke to obtain affordable auto and home owners insurance. He was very patient, knowledgeable and helpful. Great experience overall Thanks for all your help Luke!"
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Frank Correa

July 8, 2026

5  out of  5
rating by Frank Correa
"Luke was very helpful and honest. He helped me save money on my car insurance."
We responded:
"Thank you, Frank! I'm glad to hear that Luke was able to assist you and help you save on your insurance. We always aim to provide honest and helpful service. Let us know if we can help with anything else!"
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Henry Augusti,e

July 2, 2026

5  out of  5
rating by Henry Augusti,e
"STACEY was the rep that I dealt with and found her to be VERY KNOWLEDGEABLE , PROFESSIONAL, UNDERSTANDING, AND SPECIFIC...I would highly recommend her as your representative."
We responded:
"Thank you, Henry, for taking the time to leave us a review! I'm happy to hear that Stacey provided you with knowledgeable and professional service. We appreciate your recommendation and are glad to have you as part of our office family. Let us know if we can help with anything else!"
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Joan Garry

June 25, 2026

5  out of  5
rating by Joan Garry
"Stacy has been a big help with my understanding what I need in an insurance policy. She is knowledgeable, friendly and professional."
We responded:
"Thank you, Joan! I'm happy to hear that Stacey was able to assist you with understanding your insurance needs. We take pride in having a knowledgeable and friendly team. Let us know if we can help with anything else!"
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VAC LLC

June 18, 2026

5  out of  5
rating by VAC LLC
"Great rate and coverage"
We responded:
"We love seeing feedback like yours, VAC LLC! Thank you for sharing your support for our Philadelphia team. If there's anything else we can assist you with, just let us know!"
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Elle Maldonado

June 17, 2026

5  out of  5
rating by Elle Maldonado
"Today I had the pleasure of speaking with Tim at State Farm , I was looking for a better rate for my car insurance and Tim got me an amazing. He was very informative and a pleasure to work with. Thank you Tim for your professionalism and kindness!"
We responded:
"Elle, thank you for taking the time to leave us a review! I'm glad to hear that Tim was able to assist you in finding a great rate for your insurance. We appreciate your kind words about his professionalism and helpfulness. Feel free to reach out if you need anything else!"
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Deborah Hankins

June 15, 2026

5  out of  5
rating by Deborah Hankins
"I am very satisfied with ..State Farm ins for my home/auto insurance...the agent Celeste is very professional and kind ..her voice should be used on all voicemail recording.."
We responded:
"Deborah, thank you for taking the time to leave us a review! I'm happy to hear that you're satisfied with your home and auto insurance. Celeste is indeed a great asset to our team, and I'm glad her professionalism and kindness made a positive impression. Let us know if we can help with anything else!"
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Debra C.

June 8, 2026

5  out of  5
rating by Debra C.
"Thank you Stacy for assisting me in my car insurance but also helping me obtain a better home owners insurance policy! Greatly appreciated!"
We responded:
"Thank you, Debra! I'm glad Stacy was able to assist you with both your car and homeowners insurance. We appreciate your feedback and are here if you need anything else!"
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Wanda Heinz

June 5, 2026

5  out of  5
rating by Wanda Heinz
"Stacey was very helpful to me. She found my new insurance at a good price.. I had a few questions and she answer them all. She was very polite and did a good job getting my rates down. Thanks Stacey."
We responded:
"Your kind review means the world to our team, Wanda. Thank you for letting us know that Stacey did a fantastic job lowering your rates and making sure you felt completely informed every step of the way!"
Profile photo of Jeff Moore

Jeff Moore

May 26, 2026

5  out of  5
rating by Jeff Moore
"State Farm working with the amazing staff in Brian’s team (Stacey - office manager, a true legend!) have made my transition from Progressive a piece of cake! Stacey is a rock star and I look forward to working with Brian’s team! Oh! And the savings! Legendary!!!"
We responded:
"Hey Jeff, thank you for the fantastic review! I'm really happy to hear that Stacey and the rest of our team made your transition smooth and enjoyable. We're proud to have such dedicated people on board. So glad you're part of our office family."
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Georgia Halakos

May 26, 2026

5  out of  5
rating by Georgia Halakos
"Luke was amazing! I am very happy, very smooth process! Highly recommend."
We responded:
"Thank you, Georgia! I'm glad to hear that Luke made the process smooth for you. We appreciate your recommendation and are happy to have you with us. Let us know if we can help with anything else!"
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Mike Mckenna

May 22, 2026

5  out of  5
rating by Mike Mckenna
"Excellent and down to earth experience! So happy I switched!!!"
We responded:
"Hey Mike, thank you for the 5 stars! I'm happy to hear that you're satisfied with your decision to switch to our office. We strive to make every experience straightforward and enjoyable. We appreciate your support!"
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Harry Zambrana

May 21, 2026

5  out of  5
rating by Harry Zambrana
"I have been Brian’s client for many years. Today I had the pleasure and honor to go over my Home Owners and Auto Insurance policies with Celeste she was very professional, knowledgeable, respectful and friendly. Thank you so much for everything. HZ🙏🏼💯"
We responded:
"Thank you, Harry! I'm really happy to hear that Celeste was able to assist you with your Insurance policies. We always strive to provide professional and friendly service. We appreciate your continued support over the years. Don't hesitate to reach out if you need anything!"
Profile photo of Juanita Andrews

Juanita Andrews

May 17, 2026

5  out of  5
rating by Juanita Andrews
""I want to thank Luke at State Farm for his exceptional customer service. He was patient, thorough, and informative, making the entire process seamless. Thank you, Luke, for all your dedication!""
We responded:
"Thank you, Juanita! I'm delighted to hear about your positive experience with Luke. His dedication and thorough approach are truly appreciated by our team. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of Shaneen Wesley

Shaneen Wesley

May 13, 2026

5  out of  5
rating by Shaneen Wesley
"I called State farm because I kept getting emails from my leasing office that I didn't have renters insurance. I spoke with Jen Demancheck, I'm sure I spelled her name wrong, I apologize.
She was able to email my leasing office with my insurance info. From the year I started and showed that it has been consistent and current.
They sent me an email stating that they would be reimbursing me for their mistake.
So thank u! Thank u! Thank u to Jen Demancheck!"
We responded:
"Thank you, Shaneen! I'm happy to hear that Jen was able to assist you with your insurance issue and help resolve the situation with your leasing office. It's great to know everything is now sorted out. If you need anything else, feel free to reach out!"
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DeSean Graham

May 12, 2026

5  out of  5
rating by DeSean Graham
"Very professional, and pleasant. Affordable, and efficient"
We responded:
"Thank you, DeSean! I'm happy to hear that you found our service professional and pleasant. It's great to know that our efforts to provide affordable and efficient solutions are appreciated. If you ever need anything else, feel free to reach out!"
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Bernadette Giles

May 8, 2026

5  out of  5
rating by Bernadette Giles
"By far the BEST insurance office I have ever dealt with in many years! Everyone in Brian Cover's office is extremely knowledgeable, professional, and friendly. When you need to speak to someone, or stop in the office, they know who you are, and treat you so well. I appreciate the personal customer service!, that's why I've remained a loyal customer for years."
We responded:
"Bernadette, thank you for your wonderful feedback! I'm glad to hear that our team's knowledge and professionalism have made such a positive impact on your experience. Your loyalty over the years means a lot to us, and we're grateful for the opportunity to provide you with personal customer service. If you ever need anything, please don't hesitate to reach out."
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Trishia Fothergill

May 6, 2026

5  out of  5
rating by Trishia Fothergill
"Anthony and I spoke to Debbie Bounds today to put insurance on our vehicle. She was very polite and helpful. Spoke so nicely to me and didn’t get frustrated with us either. Even went the extra mile when we didn’t receive the documents to ensure that we received them. I would definitely give her 5/5 stars"
We responded:
"Thank you, Trishia, for your wonderful feedback! I'm happy to hear that Debbie provided such polite and helpful service. It's great to know she went the extra mile to ensure you received your documents. If you need anything else, feel free to reach out!"